{"id":4185,"date":"2024-11-10T15:25:43","date_gmt":"2024-11-10T14:25:43","guid":{"rendered":"https:\/\/psmformationconsulting.com\/?page_id=4185"},"modified":"2024-11-10T15:27:33","modified_gmt":"2024-11-10T14:27:33","slug":"management-formation-gestion-des-conflits-pour-managers","status":"publish","type":"page","link":"https:\/\/psmformationconsulting.com\/?page_id=4185","title":{"rendered":"Management ~ Formation Gestion des conflits pour managers"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"4185\" class=\"elementor elementor-4185\">\n\t\t\t\t<div class=\"elementor-element elementor-element-67e847b e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-equal-height-no e-con e-parent\" data-id=\"67e847b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-bd7b1c0 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-equal-height-no e-con e-child\" data-id=\"bd7b1c0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8f8be0a elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"8f8be0a\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Formation Gestion des conflits pour managers<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b3f7c70 elementor-widget elementor-widget-text-editor\" data-id=\"b3f7c70\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>S&rsquo;affirmer en tant qu&rsquo;acteur de la pr\u00e9vention<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8b83db6 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-equal-height-no e-con e-child\" data-id=\"8b83db6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-05fe667 elementor-widget elementor-widget-button\" data-id=\"05fe667\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Demander un devis<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fcdab8e wpr-page-list-horizontal wpr-pl-badge-center wpr-pl-icon-center elementor-widget elementor-widget-wpr-page-list\" data-id=\"fcdab8e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wpr-page-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"wpr-page-list-wrap\"><ul class=\"wpr-page-list\"><li class=\"wpr-page-list-item elementor-repeater-item-14126c4 wpr-pointer-none wpr-pointer-line-fx wpr-pointer-fx-fade\"><span class=\"wpr-page-list-item-icon\"><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-calendar-check\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M436 160H12c-6.627 0-12-5.373-12-12v-36c0-26.51 21.49-48 48-48h48V12c0-6.627 5.373-12 12-12h40c6.627 0 12 5.373 12 12v52h128V12c0-6.627 5.373-12 12-12h40c6.627 0 12 5.373 12 12v52h48c26.51 0 48 21.49 48 48v36c0 6.627-5.373 12-12 12zM12 192h424c6.627 0 12 5.373 12 12v260c0 26.51-21.49 48-48 48H48c-26.51 0-48-21.49-48-48V204c0-6.627 5.373-12 12-12zm333.296 95.947l-28.169-28.398c-4.667-4.705-12.265-4.736-16.97-.068L194.12 364.665l-45.98-46.352c-4.667-4.705-12.266-4.736-16.971-.068l-28.397 28.17c-4.705 4.667-4.736 12.265-.068 16.97l82.601 83.269c4.667 4.705 12.265 4.736 16.97.068l142.953-141.805c4.705-4.667 4.736-12.265.068-16.97z\"><\/path><\/svg><\/span><div><a   class=\"wpr-no-pointer wpr-pl-title\">Session garantie<\/a><\/div><\/li><li class=\"wpr-page-list-item elementor-repeater-item-4a004ab wpr-pointer-none wpr-pointer-line-fx wpr-pointer-fx-fade\"><span class=\"wpr-page-list-item-icon\"><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-hourglass-half\" viewBox=\"0 0 384 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M360 0H24C10.745 0 0 10.745 0 24v16c0 13.255 10.745 24 24 24 0 90.965 51.016 167.734 120.842 192C75.016 280.266 24 357.035 24 448c-13.255 0-24 10.745-24 24v16c0 13.255 10.745 24 24 24h336c13.255 0 24-10.745 24-24v-16c0-13.255-10.745-24-24-24 0-90.965-51.016-167.734-120.842-192C308.984 231.734 360 154.965 360 64c13.255 0 24-10.745 24-24V24c0-13.255-10.745-24-24-24zm-75.078 384H99.08c17.059-46.797 52.096-80 92.92-80 40.821 0 75.862 33.196 92.922 80zm.019-256H99.078C91.988 108.548 88 86.748 88 64h208c0 22.805-3.987 44.587-11.059 64z\"><\/path><\/svg><\/span><div><a   class=\"wpr-no-pointer wpr-pl-title\">1 jours<\/a><\/div><\/li><li class=\"wpr-page-list-item elementor-repeater-item-98d8758 wpr-pointer-none wpr-pointer-line-fx wpr-pointer-fx-fade\"><span class=\"wpr-page-list-item-icon\"><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-map-marked-alt\" viewBox=\"0 0 576 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M288 0c-69.59 0-126 56.41-126 126 0 56.26 82.35 158.8 113.9 196.02 6.39 7.54 17.82 7.54 24.2 0C331.65 284.8 414 182.26 414 126 414 56.41 357.59 0 288 0zm0 168c-23.2 0-42-18.8-42-42s18.8-42 42-42 42 18.8 42 42-18.8 42-42 42zM20.12 215.95A32.006 32.006 0 0 0 0 245.66v250.32c0 11.32 11.43 19.06 21.94 14.86L160 448V214.92c-8.84-15.98-16.07-31.54-21.25-46.42L20.12 215.95zM288 359.67c-14.07 0-27.38-6.18-36.51-16.96-19.66-23.2-40.57-49.62-59.49-76.72v182l192 64V266c-18.92 27.09-39.82 53.52-59.49 76.72-9.13 10.77-22.44 16.95-36.51 16.95zm266.06-198.51L416 224v288l139.88-55.95A31.996 31.996 0 0 0 576 426.34V176.02c0-11.32-11.43-19.06-21.94-14.86z\"><\/path><\/svg><\/span><div><a   class=\"wpr-no-pointer wpr-pl-title\">Pr\u00e9sentiel \/ Distanciel<\/a><\/div><\/li><li class=\"wpr-page-list-item elementor-repeater-item-1e9df79 wpr-pointer-none wpr-pointer-line-fx wpr-pointer-fx-fade\"><span class=\"wpr-page-list-item-icon\"><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-info-circle\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119.043 8 8 119.083 8 256c0 136.997 111.043 248 248 248s248-111.003 248-248C504 119.083 392.957 8 256 8zm0 110c23.196 0 42 18.804 42 42s-18.804 42-42 42-42-18.804-42-42 18.804-42 42-42zm56 254c0 6.627-5.373 12-12 12h-88c-6.627 0-12-5.373-12-12v-24c0-6.627 5.373-12 12-12h12v-64h-12c-6.627 0-12-5.373-12-12v-24c0-6.627 5.373-12 12-12h64c6.627 0 12 5.373 12 12v100h12c6.627 0 12 5.373 12 12v24z\"><\/path><\/svg><\/span><div><a   class=\"wpr-no-pointer wpr-pl-title\">Fondamentaux<\/a><\/div><\/li><\/ul><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-742115c e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-equal-height-no e-con e-parent\" data-id=\"742115c\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-41e032b wpr-page-list-horizontal elementor-widget__width-inherit wpr-pl-badge-center wpr-pl-icon-center elementor-widget elementor-widget-wpr-page-list\" data-id=\"41e032b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wpr-page-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"wpr-page-list-wrap\"><ul class=\"wpr-page-list\"><li class=\"wpr-page-list-item elementor-repeater-item-122d37d wpr-pointer-none wpr-pointer-line-fx wpr-pointer-fx-fade\"><div><a   class=\"wpr-no-pointer wpr-pl-title\">Objectif<\/a><\/div><\/li><li class=\"wpr-page-list-item elementor-repeater-item-b765c42 wpr-pointer-none wpr-pointer-line-fx wpr-pointer-fx-fade\"><div><a   class=\"wpr-no-pointer wpr-pl-title\">Programme<\/a><\/div><\/li><li class=\"wpr-page-list-item elementor-repeater-item-f82d8be wpr-pointer-none wpr-pointer-line-fx wpr-pointer-fx-fade\"><div><a   class=\"wpr-no-pointer wpr-pl-title\">Pour qui ?<\/a><\/div><\/li><li class=\"wpr-page-list-item elementor-repeater-item-2272fe2 wpr-pointer-none wpr-pointer-line-fx wpr-pointer-fx-fade\"><div><a   class=\"wpr-no-pointer wpr-pl-title\">Intervenants<\/a><\/div><\/li><li class=\"wpr-page-list-item elementor-repeater-item-9965709 wpr-pointer-none wpr-pointer-line-fx wpr-pointer-fx-fade\"><div><a   class=\"wpr-no-pointer wpr-pl-title\">F.A.Q<\/a><\/div><\/li><\/ul><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-838f18b e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-equal-height-no e-con e-parent\" data-id=\"838f18b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1bbe980 elementor-widget elementor-widget-text-editor\" data-id=\"1bbe980\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Apprenez \u00e0 reconna\u00eetre et \u00e0 r\u00e9agir face aux troubles psychiques dans votre environnement professionnel avec la <strong>Formation PSSM (Premiers Secours en Sant\u00e9 Mentale)<\/strong>. En 2 jours, d\u00e9veloppez les comp\u00e9tences essentielles pour offrir un soutien rapide et efficace aux personnes en d\u00e9tresse mentale.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8478548 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-equal-height-no e-con e-parent\" data-id=\"8478548\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-af83d5e elementor-widget elementor-widget-heading\" data-id=\"af83d5e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Objectifs p\u00e9dagogiques<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-eeae438 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"eeae438\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7cf1487 elementor-widget-divider--separator-type-pattern elementor-widget-divider--no-spacing elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"7cf1487\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\" style=\"--divider-pattern-url: url(&quot;data:image\/svg+xml,%3Csvg xmlns=&#039;http:\/\/www.w3.org\/2000\/svg&#039; preserveAspectRatio=&#039;xMidYMid meet&#039; overflow=&#039;visible&#039; height=&#039;100%&#039; viewBox=&#039;0 0 126 26&#039; fill=&#039;black&#039; stroke=&#039;none&#039;%3E%3Cpath d=&#039;M3,10.2c2.6,0,2.6,2,2.6,3.2S4.4,16.5,3,16.5s-3-1.4-3-3.2S0.4,10.2,3,10.2z M18.8,10.2c1.7,0,3.2,1.4,3.2,3.2s-1.4,3.2-3.2,3.2c-1.7,0-3.2-1.4-3.2-3.2S17,10.2,18.8,10.2z M34.6,10.2c1.5,0,2.6,1.4,2.6,3.2s-0.5,3.2-1.9,3.2c-1.5,0-3.4-1.4-3.4-3.2S33.1,10.2,34.6,10.2z M50.5,10.2c1.7,0,3.2,1.4,3.2,3.2s-1.4,3.2-3.2,3.2c-1.7,0-3.3-0.9-3.3-2.6S48.7,10.2,50.5,10.2z M66.2,10.2c1.5,0,3.4,1.4,3.4,3.2s-1.9,3.2-3.4,3.2c-1.5,0-2.6-0.4-2.6-2.1S64.8,10.2,66.2,10.2z M82.2,10.2c1.7,0.8,2.6,1.4,2.6,3.2s-0.1,3.2-1.6,3.2c-1.5,0-3.7-1.4-3.7-3.2S80.5,9.4,82.2,10.2zM98.6,10.2c1.5,0,2.6,0.4,2.6,2.1s-1.2,4.2-2.6,4.2c-1.5,0-3.7-0.4-3.7-2.1S97.1,10.2,98.6,10.2z M113.4,10.2c1.2,0,2.2,0.9,2.2,3.2s-0.1,3.2-1.3,3.2s-3.1-1.4-3.1-3.2S112.2,10.2,113.4,10.2z&#039;\/%3E%3C\/svg%3E&quot;);\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8688f22 elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"8688f22\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Pr\u00e9venir les situations d\u00e9licates par une communication adapt\u00e9e<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Diagnostiquer et analyser les diff\u00e9rents types et niveaux de conflits<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Traiter et supprimer les tensions<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">N\u00e9gocier une sortie de conflit profitable aux 2 parties<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c80d53e e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-equal-height-no e-con e-parent\" data-id=\"c80d53e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9d351bd elementor-widget__width-initial elementor-widget elementor-widget-toggle\" data-id=\"9d351bd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"toggle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1641\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-1641\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg class=\"e-font-icon-svg e-fas-chevron-circle-down\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M504 256c0 137-111 248-248 248S8 393 8 256 119 8 256 8s248 111 248 248zM273 369.9l135.5-135.5c9.4-9.4 9.4-24.6 0-33.9l-17-17c-9.4-9.4-24.6-9.4-33.9 0L256 285.1 154.4 183.5c-9.4-9.4-24.6-9.4-33.9 0l-17 17c-9.4 9.4-9.4 24.6 0 33.9L239 369.9c9.4 9.4 24.6 9.4 34 0z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg class=\"elementor-toggle-icon-opened e-font-icon-svg e-fas-chevron-circle-up\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M8 256C8 119 119 8 256 8s248 111 248 248-111 248-248 248S8 393 8 256zm231-113.9L103.5 277.6c-9.4 9.4-9.4 24.6 0 33.9l17 17c9.4 9.4 24.6 9.4 33.9 0L256 226.9l101.6 101.6c9.4 9.4 24.6 9.4 33.9 0l17-17c9.4-9.4 9.4-24.6 0-33.9L273 142.1c-9.4-9.4-24.6-9.4-34 0z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Programme de la formation<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1641\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-1641\"><div class=\"elementor-element elementor-element-3cfe673a dc-has-condition dc-condition-empty elementor-widget elementor-widget-accordion\" data-id=\"3cfe673a\" data-element_type=\"widget\" data-widget_type=\"accordion.default\"><div class=\"elementor-widget-container\"><div class=\"elementor-accordion\"><div class=\"elementor-accordion-item\"><div class=\"elementor-element elementor-element-368331fd dc-has-condition dc-condition-empty elementor-widget elementor-widget-accordion\" data-id=\"368331fd\" data-element_type=\"widget\" data-widget_type=\"accordion.default\"><div class=\"elementor-widget-container\"><div class=\"elementor-accordion\"><div class=\"elementor-accordion-item\"><div class=\"elementor-element elementor-element-368331fd dc-has-condition dc-condition-empty elementor-widget elementor-widget-accordion\" data-id=\"368331fd\" data-element_type=\"widget\" data-widget_type=\"accordion.default\"><div class=\"elementor-widget-container\"><div class=\"elementor-accordion\"><div class=\"elementor-accordion-item\"><p id=\"elementor-tab-title-9141\" class=\"elementor-tab-title elementor-active\" tabindex=\"0\" role=\"button\" data-tab=\"1\" aria-controls=\"elementor-tab-content-9141\" aria-expanded=\"true\" aria-selected=\"true\"><span style=\"color: #000000;\"><a class=\"elementor-accordion-title\" style=\"color: #000000;\" tabindex=\"0\">Comprendre les origines et les m\u00e9canismes d&rsquo;un conflit<\/a><\/span><\/p><ul><li><span style=\"color: #000000;\">La d\u00e9finition du conflit<\/span><\/li><li><span style=\"color: #000000;\">Faut-il toujours les \u00e9viter\u00a0?<\/span><\/li><li><span style=\"color: #000000;\">Les diff\u00e9rents types de conflits<\/span><\/li><li><span style=\"color: #000000;\">Les formes de n\u00e9gativit\u00e9<\/span><\/li><li><span style=\"color: #000000;\">Identification des ressources pour \u00e9viter un conflit<\/span><\/li><\/ul><\/div><\/div><\/div><\/div><div class=\"elementor-widget-container\"><div class=\"elementor-accordion\"><div class=\"elementor-accordion-item\"><h2 id=\"elementor-tab-title-2351\" class=\"elementor-tab-title elementor-active\" tabindex=\"0\" role=\"button\" data-tab=\"1\" aria-controls=\"elementor-tab-content-2351\" aria-expanded=\"true\" aria-selected=\"true\"><span style=\"color: #000000;\"><a class=\"elementor-accordion-title\" style=\"color: #000000;\" tabindex=\"0\">Mieux communiquer pour g\u00e9rer un conflit<\/a><\/span><\/h2><div id=\"elementor-tab-content-2351\" class=\"elementor-tab-content elementor-clearfix elementor-active\" role=\"region\" data-tab=\"1\" aria-labelledby=\"elementor-tab-title-2351\"><ul><li><span style=\"color: #000000;\">Savoir \u00e9couter<\/span><\/li><li><span style=\"color: #000000;\">Savoir faire passer son message<\/span><\/li><li><span style=\"color: #000000;\">Mesurer l\u2019influence de sa communication non verbale sur l\u2019autre<\/span><\/li><li><span style=\"color: #000000;\">G\u00e9rer le stress et l\u2019agressivit\u00e9<\/span><\/li><li><span style=\"color: #000000;\">Les non-dits \u00e0 l\u2019origine du conflit<\/span><\/li><\/ul><\/div><\/div><\/div><\/div><div class=\"elementor-element elementor-element-c214d32 dc-has-condition dc-condition-empty elementor-widget elementor-widget-accordion\" data-id=\"c214d32\" data-element_type=\"widget\" data-widget_type=\"accordion.default\"><div class=\"elementor-widget-container\"><div class=\"elementor-accordion\"><div class=\"elementor-accordion-item\"><p id=\"elementor-tab-title-2031\" class=\"elementor-tab-title elementor-active\" tabindex=\"0\" role=\"button\" data-tab=\"1\" aria-controls=\"elementor-tab-content-2031\" aria-expanded=\"true\" aria-selected=\"true\"><span style=\"color: #000000;\"><a class=\"elementor-accordion-title\" style=\"color: #000000;\" tabindex=\"0\">Mener les n\u00e9gociations n\u00e9cessaires pour sortir d&rsquo;un conflit<\/a><\/span><\/p><div id=\"elementor-tab-content-2031\" class=\"elementor-tab-content elementor-clearfix elementor-active\" role=\"region\" data-tab=\"1\" aria-labelledby=\"elementor-tab-title-2031\"><ul><li><p><span style=\"color: #000000;\">Identifier son style de n\u00e9gociateur<\/span><\/p><\/li><li><p><span style=\"color: #000000;\">La notion d\u2019int\u00e9r\u00eat mutuel<\/span><\/p><\/li><li><p><span style=\"color: #000000;\">Les outils de la n\u00e9gociation\u00a0: empathie, questionnement, argumentation, r\u00e9futation et alternative positive<\/span><\/p><\/li><li><p><span style=\"color: #000000;\">Eviter les compromis bancals<\/span><\/p><\/li><li><p><span style=\"color: #000000;\">S\u2019engager \u00e0 agir<\/span><\/p><\/li><\/ul><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1642\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-1642\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg class=\"e-font-icon-svg e-fas-chevron-circle-down\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M504 256c0 137-111 248-248 248S8 393 8 256 119 8 256 8s248 111 248 248zM273 369.9l135.5-135.5c9.4-9.4 9.4-24.6 0-33.9l-17-17c-9.4-9.4-24.6-9.4-33.9 0L256 285.1 154.4 183.5c-9.4-9.4-24.6-9.4-33.9 0l-17 17c-9.4 9.4-9.4 24.6 0 33.9L239 369.9c9.4 9.4 24.6 9.4 34 0z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg class=\"elementor-toggle-icon-opened e-font-icon-svg e-fas-chevron-circle-up\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M8 256C8 119 119 8 256 8s248 111 248 248-111 248-248 248S8 393 8 256zm231-113.9L103.5 277.6c-9.4 9.4-9.4 24.6 0 33.9l17 17c9.4 9.4 24.6 9.4 33.9 0L256 226.9l101.6 101.6c9.4 9.4 24.6 9.4 33.9 0l17-17c9.4-9.4 9.4-24.6 0-33.9L273 142.1c-9.4-9.4-24.6-9.4-34 0z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">\u00c0 qui s\u2019adresse cette formation ?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1642\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-1642\"><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1643\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-1643\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg class=\"e-font-icon-svg e-fas-chevron-circle-down\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M504 256c0 137-111 248-248 248S8 393 8 256 119 8 256 8s248 111 248 248zM273 369.9l135.5-135.5c9.4-9.4 9.4-24.6 0-33.9l-17-17c-9.4-9.4-24.6-9.4-33.9 0L256 285.1 154.4 183.5c-9.4-9.4-24.6-9.4-33.9 0l-17 17c-9.4 9.4-9.4 24.6 0 33.9L239 369.9c9.4 9.4 24.6 9.4 34 0z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg class=\"elementor-toggle-icon-opened e-font-icon-svg e-fas-chevron-circle-up\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M8 256C8 119 119 8 256 8s248 111 248 248-111 248-248 248S8 393 8 256zm231-113.9L103.5 277.6c-9.4 9.4-9.4 24.6 0 33.9l17 17c9.4 9.4 24.6 9.4 33.9 0L256 226.9l101.6 101.6c9.4 9.4 24.6 9.4 33.9 0l17-17c9.4-9.4 9.4-24.6 0-33.9L273 142.1c-9.4-9.4-24.6-9.4-34 0z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Financement de la formation<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1643\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-1643\"><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Formation Gestion des conflits pour managers S&rsquo;affirmer en tant qu&rsquo;acteur de la pr\u00e9vention Demander un devis Session garantie 1 jours Pr\u00e9sentiel \/ Distanciel Fondamentaux Objectif Programme Pour qui ? Intervenants F.A.Q Apprenez \u00e0 reconna\u00eetre et \u00e0 r\u00e9agir face aux troubles psychiques dans votre environnement professionnel avec la Formation PSSM (Premiers Secours en Sant\u00e9 Mentale). En 2 jours, d\u00e9veloppez les comp\u00e9tences essentielles pour offrir un soutien rapide et efficace aux personnes en d\u00e9tresse mentale. Objectifs p\u00e9dagogiques Pr\u00e9venir les situations d\u00e9licates par une communication adapt\u00e9e Diagnostiquer et analyser les diff\u00e9rents types et niveaux de conflits Traiter et supprimer les tensions N\u00e9gocier une sortie de conflit profitable aux 2 parties Programme de la formation Comprendre les origines et les m\u00e9canismes d&#8217;un conflit La d\u00e9finition du conflit Faut-il toujours les \u00e9viter\u00a0? Les diff\u00e9rents types de conflits Les formes de n\u00e9gativit\u00e9 Identification des ressources pour \u00e9viter un conflit Mieux communiquer pour g\u00e9rer un conflit Savoir \u00e9couter Savoir faire passer son message Mesurer l\u2019influence de sa communication non verbale sur l\u2019autre G\u00e9rer le stress et l\u2019agressivit\u00e9 Les non-dits \u00e0 l\u2019origine du conflit Mener les n\u00e9gociations n\u00e9cessaires pour sortir d&#8217;un conflit Identifier son style de n\u00e9gociateur La notion d\u2019int\u00e9r\u00eat mutuel Les outils de la n\u00e9gociation\u00a0: empathie, questionnement, argumentation, r\u00e9futation et alternative positive Eviter les compromis bancals S\u2019engager \u00e0 agir \u00c0 qui s\u2019adresse cette formation ? Financement de la formation<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-4185","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/psmformationconsulting.com\/index.php?rest_route=\/wp\/v2\/pages\/4185","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/psmformationconsulting.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/psmformationconsulting.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/psmformationconsulting.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/psmformationconsulting.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=4185"}],"version-history":[{"count":4,"href":"https:\/\/psmformationconsulting.com\/index.php?rest_route=\/wp\/v2\/pages\/4185\/revisions"}],"predecessor-version":[{"id":4189,"href":"https:\/\/psmformationconsulting.com\/index.php?rest_route=\/wp\/v2\/pages\/4185\/revisions\/4189"}],"wp:attachment":[{"href":"https:\/\/psmformationconsulting.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=4185"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}